Cultural Sensitivity Training
Develop your intercultural sensitivity—and confidently manage personal and business relations in an intercultural environment!
With this book, you will learn why we all act ‘automatically’ in interactions with people from other groups and cultures, and how you can counteract these automatisms.
The many exercises will guide you through recognizing your own cultural background, and identifying similarities and differences between cultures, to learning how to effectively interact in an intercultural environment.
WHAT YOU WILL WITH THIS BOOK
- Gain a compact overview of models that help you to understand intercultural differences
- Assess and compare your own culture with the culture of your communication partners
- Learn different ways of reflecting on and resolving intercultural situations
- Apply what you have learned through the many practical exercises to situations you are currently facing
- Create a plan for developing your intercultural competencies to a higher level
- Free bonus learning materials on the companion website (get access here)
Use this book for self-study, to accompany a course in intercultural competence or intercultural communication, or to find inspiration for additional exercises for the courses you offer yourself.
BOOK DETAILS
ABOUT THE AUTHOR
Dr. Susann Kowalski is a professor at TH Köln University of Applied Sciences and has been teaching courses in intercultural competencies and management, as well as personal development, at both undergraduate and graduate levels for over 20 years. She has years of experience teaching interculturally mixed groups of students in Germany as well as in countries as diverse as India, Russia, China, and the USA.
The following bonus learning materials for smart learners are available for Cultural Sensitivity Training: Developing the Basis for Effective Intercultural Communication:
- A mind map that provides a succinct, visual ‘big picture’ overview of the key concepts of the book.
- A commented list of weblinks related to selected topics in the book.
- Templates and hints for some of the exercises in this book.
Click on this link to get access to the bonus learning materials (freely available for all smart learners). For lecturers, we also offer editable Microsoft PowerPoint® slides for each chapter of this book. Just send us an email from your institutional e-mail account (including a link that to the webpage that proves that you are a lecturer) to lecturerservice@econcise.com to get these additional bonus materials for free.
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